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Managing Legal

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High-Quality, On-Demand Lawyer Support for Your Business

The Point A company’s legal needs can be short-term or long-term, steady or fluctuating, recurring or one-off. But whatever they are, quality is non-negotiable. Sadly, the legal profession’s traditional offerings for business have been of just two types: Retain a law firm for a time-limited engagement at excessive hourly rates,…

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You Can’t Effectively Allocate Resources to Your Company’s Varying Legal Needs Without the Right Incentives: Making “Segmentation” Work

The Point My posts of February 16, 2022 and February 19, 2022 quoted Microsoft’s Jason Barnwell on how to allocate — or “segment” — law function resources: First Class: “There will always be a slice at the top that is premium work, and it’s always going to make sense to go to the law…

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Postscript to Jason Barnwell / Microsoft Profile: How to Manage Routine, Low-Value Legal Tasks

Further to my post of February 16, one more insight conveyed by Microsoft’s Jason Barnwell in his keynote at the Strategic Knowledge & Innovation Summit for the legal industry on January 13: “Honestly, we need to get lawyers out of the middle of stuff when it’s a low-value thing“. A corporate…

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Update on an Old Profile: Software Engineer-Turned-Attorney Tries to Replace Law Firm’s 6-Member Team with 1 Person

Three years after my posts describing Jason Barnwell‘s personal journey from MIT-trained enterprise software engineer to Assistant General Counsel of Microsoft (in three parts: here, here, and here), he gave the keynote (begins at 9:30 and ends at 40:20) January 13 at the Strategic Knowledge & Innovation Summit (SKILLS). ……

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Update on an Old Profile: Nicole Auerbach & Patrick Lamb — Business Attorneys Transforming Pricing and Service Delivery

  Three and a half years after my earlier post describing their work, lawyers Nicole Auerbach and Patrick Lamb continue to transform pricing and service delivery for corporate clients at their law firm, ElevateNext. Together with their affiliated law company, Elevate Services, they are making some history. Here’s how Reuters…

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Will the Legal Industry Adopt Task Codes — and Fixed Fees with Them — Like the Medical Industry’s CPT Codes?

The Point A surgeon friend of mine once explained to me how her profession’s CPT Codes describe specific medical procedures in a way that’s commonly accepted across the medical industry. For each such procedure a fixed fee is charged — regardless of the time consumed or complications encountered in performance…

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Professional Services Consultant Patrick J. McKenna Warns the Legal Profession: “The Big Four are Coming for You”

The Point EY Law, the law practice division of the Big Four accounting firm Ernst & Young, has just announced (subscription required) that it’s adding up to 800 lawyers in the next 3 years. Patrick McKenna identifies the Big Four’s chief advantage in law practice over law firms: “A strong…

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Passive Acceptance vs the Exercise of Purchasing Power

The Point From The American Lawyer, January 31 edition (subscription required), reporting on an annual survey of U.S. law firms by Wells Fargo Private Bank Legal Specialty Group: “Firms also told the Wells Fargo researchers that they expect to implement standard rate increases of between 6% and 7% this year,…

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