The Point The chief clinical officer of a 51-hospital system: “We are now leveraging telehealth technology in ways that will last long after this pandemic.” “The severity and suddenness of the Covid-19 emergency have hastened changes in how we deliver care.” “Things we’ve been trying to accomplish for years all…
THE POINT 1. Law firms and in-house law departments are “lawyer-centric” in managing their own workflows. They “reward the ‘exceptional, do-it-all-and-charge-for-it’ approach” that relies almost exclusively on attorneys’ skill sets. 2. As a consequence, law firms and in-house law departments “fail to determine the best skill set for most efficiently…
The legal profession as a whole tends to resist adoption of new technologies that can save on lawyer time and enhance the accuracy of work product. This is because the legal profession’s prevailing business model is based on the following: Hourly billing, rather than pricing according to the task performed;…
Conventional law firms working to their profession’s prevailing business model — with its various forms of built-in waste — often claim to have a “customer focus”. And the in-house law departments who hire these conventional law firms may make the same claim. But creating waste — or tolerating that waste…
The key to cutting your company’s legal spending is not finding a lawyer who’ll work on-the-cheap. To cut legal spending (intelligently), pay – and don’t be afraid to pay well – for the legal help that you need. Then ruthlessly avoid paying for what you don’t need. … The legal profession’s…
When Amazon announced a group of selected law firms to provide trademark registration services at pre-negotiated rates for small- and medium-size businesses with whom it works, it featured law firm FisherBroyles — what one commentator last year called, “The Most Important Law Firm You’ve Never Heard Of”. Amazon’s goal, according…