The Point “It’s the front-line people who know what’s going on, not the people with their feet up on the desks in their offices”. So writes Alan Weiss, the clearest thinker on professional services delivery I’ve ever met. Yet, in the context of critical enterprise risk management, the odds are…
The Point Legal journalists like to say that in-house counsel are much better positioned than outside lawyers to adopt labor-saving and accuracy-enhancing workflow processes, and the technology to support them, since they don’t have to maximize hours billed. Despite what one might expect, Thomson Reuters’ “State of the UK Legal…
Further to my post of February 16, one more insight conveyed by Microsoft’s Jason Barnwell in his keynote at the Strategic Knowledge & Innovation Summit for the legal industry on January 13: “Honestly, we need to get lawyers out of the middle of stuff when it’s a low-value thing“. A corporate…
Three years after my posts describing Jason Barnwell‘s personal journey from MIT-trained enterprise software engineer to Assistant General Counsel of Microsoft (in three parts: here, here, and here), he gave the keynote (begins at 9:30 and ends at 40:20) January 13 at the Strategic Knowledge & Innovation Summit (SKILLS). ……
Three and a half years after my earlier post describing their work, lawyers Nicole Auerbach and Patrick Lamb continue to transform pricing and service delivery for corporate clients at their law firm, ElevateNext. Together with their affiliated law company, Elevate Services, they are making some history. Here’s how Reuters…